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Mumbai’s Chhatrapati Shivaji Maharaj International Airport (CSMIA) experienced a temporary network disruption on Tuesday evening, October 27, reportedly affecting flight operations for around an hour. While no flight cancellations have been reported, some flights were said to be delayed due to the disruption.
The exact cause of the network issue remains unclear. Airport teams reportedly moved to manual processing to minimise inconvenience to passengers and keep essential operations running during the disruption.
Airport operations and passenger impact
Network disruptions at airports can affect digital systems used for passenger processing and other operational functions. Depending on the systems affected, airports may need to rely on manual procedures to keep essential services running while technical teams work to resolve the issue.
At Mumbai airport, the spokesperson said manual processing was introduced as a precautionary measure to minimise inconvenience and ensure operational continuity. The airport did not provide further details about the nature of the network failure or whether all systems had returned to normal.
Passengers travelling through the airport were advised, in effect, to remain attentive to flight updates, particularly if they were scheduled to depart around the time of the disruption. Checking the latest information with the concerned airline can help travellers confirm departure timings and any changes to their flights.
Cause of disruption remains unknown
The reason behind Tuesday evening’s network disruption has not yet been established publicly. There was also no immediate information on whether the issue originated within the airport’s internal network or involved an external service provider.
The incident comes as airports increasingly depend on interconnected digital systems to manage passenger movement and flight-related processes. Temporary technical problems can require operational teams to switch to backup procedures to limit disruption.
CSMIA’s statement maintained that airport and flight operations had not been affected, while reports indicated that some flights experienced delays. Further information from the airport or airlines may clarify the extent of the disruption and its impact on passengers.
Mumbai airport experienced a temporary network disruption on October 27, prompting teams to introduce manual processing. Although the airport said essential operations continued, reports indicated that some flights were delayed. The cause remains unknown.
Prabhat Shukla is Senior Copy Editor at ET Now with over 2.5 years of experience in reporting and strategic storytelling. He is a graduate in Economics (Honours) from Lucknow University and holds a Post-Graduate Diploma in English Journalism from the Indian Institute of Mass Communication (IIMC). He currently covers the technology and automobile beats, closely tracking developments across consumer tech, mobility, and innovation. Technology has been at the core of his reporting, with cybersecurity being a key area of interest. He has reported extensively on major technology launches, often breaking news and covering launches first, and major industry events like indian mobile congress 2024 & 2025 where major theme for the 2025 edition was cyber secure India. Also, he has broken several exclusive stories in the technology space. He has interviewed prominent technologists and industry leaders, bringing expert insights to a wider audience. His reporting focuses on accuracy, speed, and explaining complex technology trends in a simple and impactful manner. Also during International Solar Alliance’s annual meet in 2024 he got opportunity to interview President of ISA, Prahalad Joshi and other diplomats from member nation of ISA. He has bylines in prominent print and digital media platforms.
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